Settings and activity

43 results found

1. Automatically activate the Help Desk Agent over threshold or activate patch / IT automation profiles

   13 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

2. Remote Desktop Server multi-user support for the Helpdesk agent.

   33 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

3. Option to disable auto ticket creation on chat.

   4 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

4. Local Security Policy

   23 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

5. temperature monitoring

   7 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

6. Send system information with Helpdesk Agent support tickets

   269 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024

7. Helpdesk agent to be translated in German

   2 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Aug 15, 2024
   Stefan Schempp shared this idea  ·  Mar 20, 2024

8. Free Dashboard Account

   942 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Mar 20, 2024

9. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Stefan Schempp supported this idea  ·  Mar 20, 2024

10. Need a report to tell me which devices for a customer are eligable for Windows 11

    411 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Feb 7, 2024

11. Hardware inventory

    652 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Stefan Schempp supported this idea  ·  Feb 7, 2024

12. Manage Acronis backups from within Atera

    112 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Jun 21, 2023

13. Acronis Integration in an existing Cloud Tenant

    69 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Jun 21, 2023

14. Synology Active Backup Monitoring

    393 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Jun 21, 2023

15. Mac M1 compatibilty

    26 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion.

    
    

    M1 processors are currently supported via Rosetta, the V2 chips are yet to.

    https://support.atera.com/hc/en-us/articles/360015643914-Install-an-agent#Supportedversionsanddistributions

    
    

    While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Stefan Schempp supported this idea  ·  May 31, 2023

16. Install webroot on Mac OS X

    36 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  May 31, 2023

17. Mac agent improvement

    35 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  May 31, 2023

18. Helpdesk Agent for Mac OS

    19 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Apr 18, 2023

19. Helpdesk Agent for Mac workstations.

    32 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Apr 18, 2023

20. Chat Helpdesk for MAC devices

    22 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Stefan Schempp supported this idea  ·  Apr 18, 2023