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8 results found

  1. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lewis Hale supported this idea  · 

  2. Ubiquiti Integration

    930 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lewis Hale supported this idea  · 

  3. Out of Warranty Date on Devices

    61 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Lewis Hale supported this idea  · 

  4. Emails to other than the requester

    50 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lewis Hale supported this idea  · 

  5. Dark Mode

    308 votes

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    10 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Lewis Hale supported this idea  · 
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    Lewis Hale commented  · 

    Dark Reader Extension in chrome/edge works well.

  6. Quick access to tickets to show status (awaiting technician response etc)

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Lewis Hale shared this idea  · 

  7. Additional information on why a script failed

    99 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Lewis Hale supported this idea  · 

  8. Please add some type of security (SOC) management integration such as CyberRocket SOC. This will give you a huge edge on competition

    5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Lewis Hale supported this idea  ·