Settings and activity

11 results found

1. Multiple devices per contact

   89 votes

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   12 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jul 27, 2023

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   184 votes

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   29 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jul 27, 2023

3. Add spell check in ticket input

   70 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jul 27, 2023

4. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jul 27, 2023

5. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jun 5, 2023

6. Atera Dark Mode

   1,753 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Feb 7, 2023

7. Custom Ticket Activity Status

   36 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Nov 21, 2022

8. Add ticket tagging options

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli shared this idea  ·  Jul 20, 2022

9. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Christopher Ryan Aboli supported this idea  ·  Jun 7, 2022

10. Email template be applicable to the reply section

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Christopher Ryan Aboli shared this idea  ·  May 16, 2022

11. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Christopher Ryan Aboli supported this idea  ·  May 16, 2022