Settings and activity

12 results found

1. Tab based system to view tickets

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   James Hume shared this idea  ·  Feb 27, 2024

2. Reply to tickets via email

   97 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Feb 27, 2024

3. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

   32 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Feb 27, 2024

4. Ticket Search

   5 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Feb 27, 2024

5. Atera Dark Mode

   1,756 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Feb 27, 2024

6. Auto assign contact to a customer

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   James Hume shared this idea  ·  Jan 31, 2024

7. Auto assigning of devices to folders

   31 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Jan 31, 2024

8. Remove Admin from Auto assignment to ticket

   22 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Jan 31, 2024

9. Auto assign customers to devices

   2 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   James Hume supported this idea  ·  Jan 31, 2024

10. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    James Hume supported this idea  ·  Jan 31, 2024

11. Ubiquiti Integration

    928 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    James Hume supported this idea  ·  Jan 23, 2024

12. Customize sent from address for emails

    62 votes

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    8 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    James Hume supported this idea  ·  Jan 23, 2024