Settings and activity

8 results found

1. set up an automated response for a new ticket created having different responses ( after hours versus during normal hours)

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Thomas Slowinski shared this idea  ·  Dec 30, 2022

2. Ticket Business Hours

   6 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Thomas Slowinski supported this idea  ·  Dec 30, 2022

3. Integration with UniFi Cloud

   941 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Thomas Slowinski supported this idea  ·  Dec 30, 2022

4. Office 365 Integration

   1,542 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Thomas Slowinski supported this idea  ·  Dec 30, 2022

5. Improved Customized Dashboard

   1,543 votes

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   Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Thomas Slowinski supported this idea  ·  Dec 30, 2022

6. Password protect the Atera agent from end-user uninstalls

   1,578 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Thomas Slowinski supported this idea  ·  Dec 30, 2022

7. Mobile Device Management

   2,248 votes

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   86 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Thomas Slowinski supported this idea  ·  Dec 30, 2022

8. Alert when agent uninstalled

   1,426 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Thomas Slowinski supported this idea  ·  Dec 30, 2022