Settings and activity

15 results found

1. ChatGPT (GPT-3 Engine) on Native Chat and/or Microsoft Teams

   13 votes

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   0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  May 10, 2023

2. Add New Trigger - Custom Fields

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

3. Be able to extract data from custom fields from the API

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

4. Custom Fields Wishlist - Compiled from my ideas and others.

   5 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

5. Custom Fields within Passwords/custom password templates

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

6. Search - Custom fields

   53 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Mark Olesen supported this idea  ·  Oct 31, 2022

7. Customer Custom fields for ticket automation

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

8. FIlter by Custom fields

   18 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Mark Olesen supported this idea  ·  Oct 31, 2022

9. Ability to add custom fields to Invoice

   36 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

   Mark Olesen supported this idea  ·  Oct 31, 2022

10. Custom Fields > Time Entries

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mark Olesen supported this idea  ·  Oct 31, 2022

11. API Report Custom Fields

    39 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Olesen supported this idea  ·  Oct 31, 2022

12. Ability to include Custom Fields in Reports.

    81 votes

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    4 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Mark Olesen supported this idea  ·  Oct 31, 2022

13. custom fields

    5 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Mark Olesen supported this idea  ·  Oct 31, 2022

14. Searchable and Reportable Custom Fields

    63 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Olesen supported this idea  ·  Oct 31, 2022

15. Custom Fields per client

    47 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Olesen supported this idea  ·  Oct 31, 2022