Settings and activity

13 results found

1. Decimal Time Entry

   3 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

2. Improve adding Manual Time Entries

   228 votes

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   59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

3. Edit and delete comments

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

4. Please make the ticket reply field resizable

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

5. convert Public comment to internal note

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

6. Put entries back to the top

   3 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your feedback is currently under review by our product team.

   
   

   We appreciate your patience during this process and will update you accordingly.

   
   

   Best regards,

   The Atera Team

   Rick Day supported this idea  ·  Aug 21, 2026

7. Ability to Edit

   8 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

8. Less AI, more fixing existing issues?

   76 votes

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   9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

9. Ability to delete within tickets PLEASE!

   13 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Rick Day supported this idea  ·  Aug 21, 2026

10. Advertisements

    11 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Rick Day supported this idea  ·  Aug 21, 2026

11. Expand the ticket reply window

    11 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    
    

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Rick Day supported this idea  ·  Aug 21, 2026

12. ticket tabs, close them when a ticket is closed!

    33 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Rick Day supported this idea  ·  Aug 21, 2026

13. Ticket Automation Rules - "ticket created" email - stop email loops

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Rick Day shared this idea  ·  Oct 11, 2023