Settings and activity

12 results found

1. Flexible ticket reports

   2 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Victor Olvera supported this idea  ·  Oct 4, 2022
   Victor Olvera shared this idea  ·  Sep 29, 2022

2. Integration with Direct messages systems

   825 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   We're currently designing an integration of Microsoft Teams with Atera.

   We'd love to hear what are your expectations from such an integration.

   Please answer this 1-minute survey if you'd like to provide your feedback.

   
   

   Looking forward to hearing your thoughts.

   
   

   Thank you,

   Yakov Gorbulsky | Product Manager

   Victor Olvera supported this idea  ·  Sep 29, 2022

3. Integration with UniFi Cloud

   946 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Victor Olvera supported this idea  ·  Sep 29, 2022

4. Customize scheduled reports

   6 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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5. i would like to add a system deploy or install date

   9 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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6. Allow for customization of columns on ticketing screen

   303 votes

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   40 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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7. Deeper Integration

   22 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi! 

   I would be happy to meet for a few minutes so I could learn what will make your job easier with this feature.

   Thank you, you can book here:https://shacharr.youcanbook.me

8. Report about the quantity of the agents installed.

   10 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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9. zoho CRM Integration

   16 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

10. Edit Ticket Notes

    238 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

11. Use External Ticket Number

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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12. Zoho One Integration

    13 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Victor Olvera supported this idea  ·  Apr 12, 2022