Settings and activity

125 results found

1. asset report that includes devices

   8 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Darrell Couch shared this idea  ·  Mar 15, 2023

2. link device to custom asset

   15 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Mar 15, 2023

3. Asset Management Reporting

   85 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrell Couch supported this idea  ·  Mar 15, 2023

4. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 17, 2023

5. Download Sections

   4 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Feb 17, 2023

6. Ability to quickly see who has Work From Home enabled

   76 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Darrell Couch supported this idea  ·  Nov 15, 2022

7. Work From Home - Branding on landing page

   62 votes

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   3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Darrell Couch supported this idea  ·  Nov 15, 2022

8. Detailed reporting of work from home users

   20 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Nov 15, 2022

9. work from home password

   14 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Darrell Couch supported this idea  ·  Nov 15, 2022

10. Ability to assign a contact to multiple devices for work from home

    168 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Darrell Couch supported this idea  ·  Nov 15, 2022

11. Working From Home Session Status

    27 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

    Darrell Couch supported this idea  ·  Nov 15, 2022

12. Work from Home

    13 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Nov 15, 2022

13. Work from Home report

    44 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Nov 15, 2022

14. Work from Home usage

    42 votes

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    3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Nov 15, 2022

15. work from home

    27 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Nov 15, 2022

16. Locks pc screen when using home working remoting agent

    11 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Nov 15, 2022

17. Granular Control of Network Discovery for Technician

    4 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Oct 31, 2022

18. Network Discovery should show progress

    33 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Oct 31, 2022

19. Ability to purchase just 1 license for Network Discovery

    164 votes

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    8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrell Couch supported this idea  ·  Oct 31, 2022
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    Darrell Couch commented  ·  Sep 28, 2021  ·  Edit…  ·  Delete…

    Would be nice to be able to implement / purchase it by client as well. You don't need it for smaller ones. Flexibility to be able to order it by client or by tech (for 1 or selected techs) would be great.

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20. Network Discovery New Devices

    23 votes

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    0 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Darrell Couch supported this idea  ·  Oct 31, 2022