Settings and activity

207 results found

1. Crowdstrike integration

   55 votes

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   5 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

2. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

   41 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

3. Add Microsoft Defender integration

   363 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

4. Integrate with a PCI / Compliance scanning tool which will scan devices for sensitive info.

   34 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

5. bitdefender integrity monitoring

   64 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

6. Integration with UniFi Cloud

   1,003 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

7. Microsoft Licensing integration

   198 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

8. Synology Active Backup Monitoring

   402 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Oct 14, 2023

9. Ubiquiti Integration

   961 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Doug Knapfel supported this idea  ·  Oct 14, 2023

10. Office license type

    482 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Doug Knapfel supported this idea  ·  Oct 14, 2023

11. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

12. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

13. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

14. Activate the chat function for all devices at once.

    12 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

15. Audio alert on PC for client Chat request

    24 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

16. Chat Widget For Websites

    10 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

17. Apple Business Chat

    10 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

18. Chat feature from the mobile app.

    71 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

19. chat

    17 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

20. Dark mode view for the agera app Android and IOS please

    97 votes

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    4 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023