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13 results found
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27 votesTomas Jacobsen supported this idea ·
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371 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Tomas Jacobsen supported this idea · -
227 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Tomas Jacobsen supported this idea · -
5 votesTomas Jacobsen supported this idea ·
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163 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Tomas Jacobsen supported this idea · -
92 votesTomas Jacobsen supported this idea ·
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20 votes
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3 votesTomas Jacobsen supported this idea ·
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71 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Tomas Jacobsen supported this idea · -
2 votesTomas Jacobsen supported this idea ·
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45 votesTomas Jacobsen supported this idea ·
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5 votesTomas Jacobsen supported this idea ·
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6 votesTomas Jacobsen supported this idea ·
We have achieved this by adding our own custom field named "queue" with a dropdown of the different queues. Then we filter on that property.