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51 results found

  1. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Sean Esler supported this idea  · 

  2. Office 365 Integration

    1,568 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sean Esler supported this idea  · 

  3. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Sean Esler supported this idea  · 

  4. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sean Esler supported this idea  · 

  5. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sean Esler supported this idea  · 

  6. Ability to archive retired devices

    306 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sean Esler supported this idea  · 

  7. HTML5 on ticket signatures

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sean Esler supported this idea  · 

  8. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sean Esler supported this idea  · 

  9. Add sign customer box to ticket Email

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sean Esler supported this idea  · 

  10. Auditability and compliance

    69 votes

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    6 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  11. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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