Settings and activity

328 results found

1. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   191 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Manish Kapoor supported this idea  ·  Oct 25, 2021

2. Custom Fields per client

   49 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

3. View password without reviling it.

   50 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

4. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

5. Password History

   134 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

6. Barracuda Cloud-to-Cloud Backups Integration

   10 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

7. Manage Acronis backups from within Atera

   115 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

8. Allow Acronis backup contracts for client billing

   29 votes

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   1 comment  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 25, 2021

9. Mobile App Improvements

   752 votes

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   41 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Manish Kapoor supported this idea  ·  Oct 24, 2021

10. Employee Onboarding/Offboarding Feature

    878 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Oct 24, 2021

11. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Manish Kapoor supported this idea  ·  Oct 24, 2021

12. White label mobile app for your customers

    390 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Sep 19, 2021

13. Search bar enhancements

    300 votes

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    18 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Manish Kapoor supported this idea  ·  Sep 19, 2021

14. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Sep 19, 2021

15. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021

16. Security Awareness Training (SAT)

    31 votes

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    0 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021

17. Webroot license sync or storage in Atera

    78 votes

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    4 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021

18. Add Webroot Functionality Inside Atera

    130 votes

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    3 comments  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021

19. WFH enabled devices on Invoices

    35 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021

20. Allow multiple WFH users to remotely access a computer

    38 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Manish Kapoor supported this idea  ·  Aug 29, 2021