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10 results found

  1. Ability to hide SLA columm

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike Wright supported this idea  · 

  2. Allow for customization of columns on ticketing screen

    154 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike Wright commented  · 

    There is too much space unused and theres no point in having columns there that are unused.

    Mike Wright supported this idea  · 
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    Mike Wright commented  · 

    The ability to remove column that aren't used on the ticket view. e.g. remove SLA column

  3. mangement overview

    6 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Mike Wright shared this idea  · 

  4. Dashboard on a big screen in the office that anyone could see

    144 votes

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    10 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike Wright supported this idea  · 

  5. Atera Dark Mode

    1,630 votes

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    Under Review  ·  82 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Mike Wright supported this idea  · 

  6. Schedule existing tickets

    163 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike Wright supported this idea  · 

  7. Filter in Ticket Queue To Not Be Limited To Max 10 Customers

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Mike Wright supported this idea  · 

  8. White label mobile app for your customers

    370 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Mike Wright supported this idea  · 

  9. Office 365 Integration

    1,501 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  10. Mobile Device Management

    2,197 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Mike Wright supported this idea  ·