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6 results found

  1. Password Manager

    262 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Jared Baer supported this idea  · 

  2. password

    10 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jared Baer supported this idea  · 

  3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    161 votes

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    26 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Jared Baer commented  · 

    Yes, we would like a contact to be assigned to more than one agent. Most people have multiple devices. We then need to create contacts with an alias to get them to have another device.

    Jared Baer supported this idea  · 

  4. Documentation Management

    1,196 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  5. Integration with Direct messages systems

    806 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  6. Sophos Integration

    632 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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