Settings and activity

578 results found

1. knowledge base Report

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

2. More sub divisions in the knowledge base.

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

3. Knowledge base access from a ticket

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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

4. Search inside knowledge base on category

   16 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

5. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

6. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

7. Export / import function Kowledge Base

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

8. Mobile Device Management

   2,248 votes

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   86 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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   DeAnna Birdsall commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   Free and unlimited mobile devices with Atera.
   Our stats: iOS (60%) vs Android (40%)
   Intune (free version doesn't help), and O365 Exchange only offers remote wipe, which we cannot do because these are BOYD's.
   We would like to be able to connect to their mobile devices (similar to how we do for PC's and Servers), to be able to screen share and assist end users with setup and various other issues.
   Also to be able to install and uninstall company apps during onboarding and offboarding (without doing a remote wipe).
   To authorize or block access to company data altogether.
   Remote manage apps (block or allow)
   To ensure they are current on the most recent OS security releases.
   Location and Remote lock.
   Enroll BYOD Devices using a QR Code

   Save Submitting...
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   DeAnna Birdsall commented  ·  Aug 16, 2021  ·  Edit…  ·  Delete…

   The ability to connect and view Mobile Device screen, and troubleshoot with end user.

   Save Submitting...

9. Better time sheet report

   8 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   DeAnna Birdsall supported this idea  ·  Oct 22, 2022

10. report

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

11. List the patch install date in the patch feedback report

    14 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

12. Device Availability Report

    11 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

13. report

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

14. User Logon report

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

15. Report about the quantity of the agents installed.

    10 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

16. New Added Device Report

    13 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

17. Warranty Report

    35 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

18. closed ticket report

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

19. Battery Health Report

    261 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

20. List all customers and their total devices on one report

    15 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022