Settings and activity

569 results found

1. Search inside knowledge base on category

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

2. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

3. Export Knowledge Base Articles

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

4. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 14, 2024

5. Mobile Device Management

   2,297 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

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   DeAnna Birdsall commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   Free and unlimited mobile devices with Atera.
   Our stats: iOS (60%) vs Android (40%)
   Intune (free version doesn't help), and O365 Exchange only offers remote wipe, which we cannot do because these are BOYD's.
   We would like to be able to connect to their mobile devices (similar to how we do for PC's and Servers), to be able to screen share and assist end users with setup and various other issues.
   Also to be able to install and uninstall company apps during onboarding and offboarding (without doing a remote wipe).
   To authorize or block access to company data altogether.
   Remote manage apps (block or allow)
   To ensure they are current on the most recent OS security releases.
   Location and Remote lock.
   Enroll BYOD Devices using a QR Code

   Save Submitting...
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   DeAnna Birdsall commented  ·  Aug 16, 2021  ·  Edit…  ·  Delete…

   The ability to connect and view Mobile Device screen, and troubleshoot with end user.

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6. Better time sheet report

   9 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Oct 22, 2022

7. List the patch install date in the patch feedback report

   14 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Oct 22, 2022

8. Device Availability Report

   12 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Oct 22, 2022

9. report

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Oct 22, 2022

10. User Logon report

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

11. Report about the quantity of the agents installed.

    10 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

12. New Added Device Report

    14 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

13. Warranty Report

    42 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

14. closed ticket report

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

15. Battery Health Report

    272 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

16. List all customers and their total devices on one report

    15 votes

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    2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

17. Export Enrolled Assets by Customer with Contact Joined

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

18. CPU Benchmarks

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

19. Filtering by SSD and HDD

    3 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022

20. Add hardware inventory fields

    6 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Oct 22, 2022