Settings and activity

38 results found

1. White Label Login Portal For Technician

   23 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

2. Attaching the report as PDF to the schedule emails

   15 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen commented  ·  Jul 7, 2022  ·  Edit…  ·  Delete…

   This is a critical feature as the email doesn't even contain the report name as of today. You only get a simple email telling there is a report, no identifiers or attachments whatsoever.

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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

3. Scheduled Report Email Direclty Download Link or attachment

   8 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

4. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

5. Scheduled Reports emailed with csv/xlsx attachment

   7 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

6. Free Dashboard Account

   949 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

7. Default ticket priority

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen shared this idea  ·  Dec 27, 2021

8. The ability to Remove or Edit the default Ticket fields

   52 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Dec 27, 2021

9. Documentation Management

   1,254 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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10. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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11. SNMP: MIB import instead of manual OID typing

    1,033 votes

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    26 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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12. Search bar enhancements

    297 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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13. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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14. Revamped Helpdesk Agent

    342 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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15. Employee Onboarding/Offboarding Feature

    869 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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16. Mobile Device Management

    2,302 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

17. Sophos Integration

    664 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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18. Improved Customized Dashboard

    1,564 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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