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40 results found

  1. Enable HTML Editor In the Quick Reply Templates

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  2. White Label Login Portal For Technician

    21 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike van Houwelingen supported this idea  · 

  3. View/Read only license for Dashboard View

    14 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike van Houwelingen supported this idea  · 

  4. Attaching the report as PDF to the schedule emails

    15 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Mike van Houwelingen commented  · 

    This is a critical feature as the email doesn't even contain the report name as of today. You only get a simple email telling there is a report, no identifiers or attachments whatsoever.

    Mike van Houwelingen supported this idea  · 

  5. Scheduled Report Email Direclty Download Link or attachment

    6 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  6. Executive Summary with PDF Attachment

    29 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike van Houwelingen supported this idea  · 

  7. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  8. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  9. Default ticket priority

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike van Houwelingen shared this idea  · 

  10. The ability to Remove or Edit the default Ticket fields

    47 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mike van Houwelingen supported this idea  · 

  11. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  12. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  13. SNMP: MIB import instead of manual OID typing

    1,011 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  14. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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  15. White label mobile app for your customers

    375 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  16. Revamped Helpdesk Agent

    336 votes

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    Under Review  ·  54 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  17. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  18. Mobile Device Management

    2,249 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  19. Sophos Integration

    652 votes

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    Under Review  ·  23 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  20. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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