Settings and activity

40 results found

1. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

2. White Label Login Portal For Technician

   23 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

3. View/Read only license for Dashboard View

   16 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

4. Attaching the report as PDF to the schedule emails

   15 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen commented  ·  Jul 7, 2022  ·  Edit…  ·  Delete…

   This is a critical feature as the email doesn't even contain the report name as of today. You only get a simple email telling there is a report, no identifiers or attachments whatsoever.

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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

5. Scheduled Report Email Direclty Download Link or attachment

   6 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

6. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

7. Scheduled Reports emailed with csv/xlsx attachment

   7 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

8. Free Dashboard Account

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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9. Default ticket priority

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen shared this idea  ·  Dec 27, 2021

10. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mike van Houwelingen supported this idea  ·  Dec 27, 2021

11. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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12. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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13. SNMP: MIB import instead of manual OID typing

    1,026 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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14. Search bar enhancements

    294 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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15. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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16. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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17. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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18. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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19. Sophos Integration

    661 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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20. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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