Settings and activity

39 results found

1. Enable HTML Editor In the Quick Reply Templates

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

2. White Label Login Portal For Technician

   23 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

3. Attaching the report as PDF to the schedule emails

   15 votes

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   5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen commented  ·  Jul 7, 2022  ·  Edit…  ·  Delete…

   This is a critical feature as the email doesn't even contain the report name as of today. You only get a simple email telling there is a report, no identifiers or attachments whatsoever.

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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

4. Scheduled Report Email Direclty Download Link or attachment

   6 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

5. Executive Summary with PDF Attachment

   30 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

6. Scheduled Reports emailed with csv/xlsx attachment

   7 votes

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   1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Jul 7, 2022

7. Free Dashboard Account

   942 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Aug 2, 2022

8. Default ticket priority

   9 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen shared this idea  ·  Dec 27, 2021

9. The ability to Remove or Edit the default Ticket fields

   50 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Mike van Houwelingen supported this idea  ·  Dec 27, 2021

10. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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11. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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12. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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13. Search bar enhancements

    295 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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14. White label mobile app for your customers

    387 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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15. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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16. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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17. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

18. Sophos Integration

    662 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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19. Improved Customized Dashboard

    1,562 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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