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40 results found

  1. Enable HTML Editor In the Quick Reply Templates

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  2. White Label Login Portal For Technician

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  3. View/Read only license for Dashboard View

    16 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  4. Attaching the report as PDF to the schedule emails

    15 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen commented  · 

    This is a critical feature as the email doesn't even contain the report name as of today. You only get a simple email telling there is a report, no identifiers or attachments whatsoever.

    Mike van Houwelingen supported this idea  · 

  5. Scheduled Report Email Direclty Download Link or attachment

    6 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  6. Executive Summary with PDF Attachment

    30 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  7. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  8. Free Dashboard Account

    925 votes

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    25 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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  9. Default ticket priority

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike van Houwelingen shared this idea  · 

  10. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mike van Houwelingen supported this idea  · 

  11. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  12. Integration with Direct messages systems

    842 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  13. SNMP: MIB import instead of manual OID typing

    1,030 votes

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    23 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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  14. Search bar enhancements

    295 votes

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    Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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  15. White label mobile app for your customers

    386 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  16. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  17. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  18. Mobile Device Management

    2,292 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


  19. Sophos Integration

    661 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  20. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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