Settings and activity

41 results found

1. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rene Gylling supported this idea  ·  Feb 8, 2022

2. Allow CC for Tickets created from the Portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Feb 8, 2022

3. Revamped Notification Center: real-time, user-specific notifications with history, CTAs

   62 votes

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   12 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

4. Improve SNMP module (consolidated)

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   177 votes

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   59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

5. Wallboard

   28 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

6. Allow different views of our customer list

   18 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

7. Webroot - Bitdefender icons

   31 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

8. Add the feature to move back to a previous page

   28 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

9. Free Dashboard Account

   953 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

10. Work from home user activity

    89 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Rene Gylling supported this idea  ·  Jan 25, 2022

11. knowledge

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling shared this idea  ·  Jan 25, 2022

12. Security and Compliance Scan

    142 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    Rene Gylling supported this idea  ·  Jan 25, 2022

13. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 16, 2022

14. Agent uninstall upon delete

    40 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    Rene Gylling supported this idea  ·  Jan 13, 2022

15. Customer Portal New Password Prompt

    24 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Rene Gylling supported this idea  ·  Jan 12, 2022

16. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022

17. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022

18. Approval process workflows

    57 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    Best regards,

    The Atera Team

    Rene Gylling supported this idea  ·  Jan 12, 2022

19. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022

20. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022