Settings and activity

41 results found

1. Password access in the portal

   43 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rene Gylling supported this idea  ·  Feb 8, 2022

2. Allow CC for Tickets created from the Portal

   40 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Feb 8, 2022

3. Notification History

   26 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

4. Improve SNMP module (consolidated)

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   176 votes

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   59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

5. Wallboard

   28 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

6. Allow different views of our customer list

   18 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

7. Webroot - Bitdefender icons

   31 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

8. Add the feature to move back to a previous page

   28 votes

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   2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

9. Free Dashboard Account

   953 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Rene Gylling supported this idea  ·  Jan 25, 2022

10. Work from home user activity

    89 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Rene Gylling supported this idea  ·  Jan 25, 2022

11. knowledge

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling shared this idea  ·  Jan 25, 2022

12. Security and Compliance Scan

    142 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling supported this idea  ·  Jan 25, 2022

13. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    Rene Gylling supported this idea  ·  Jan 16, 2022

14. Agent uninstall upon delete

    40 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling supported this idea  ·  Jan 13, 2022

15. Customer Portal New Password Prompt

    24 votes

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    2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling supported this idea  ·  Jan 12, 2022

16. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022

17. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Rene Gylling supported this idea  ·  Jan 12, 2022

18. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

    23 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

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    Rene Gylling supported this idea  ·  Jan 12, 2022

19. Customers should be able to create their own KB articles

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling supported this idea  ·  Jan 12, 2022

20. Closed and Resolved Ticket on the Customer Portal

    54 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Rene Gylling supported this idea  ·  Jan 12, 2022