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27 results found

  1. Refresh 'Available Patches' & Status on all devices

    I think there should be a button that force refresh on the Available Patches.

    We have a script that force windows updates, and once most of our devices are updated, we need to one by one, manually click on the 'Available Patches' 'manage' button, and once the interface opens, click to manually refresh it.

    This all process could be avoided, if we could select the list of devices we want to 'refresh' and then a refresh button to force the refresh on them.

    As some devices are just listed on the Devices list, but had been there without any refresh…

    5 votes

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    1 comment  ·  Devices  ·  Admin →

  2. Hardware inventory / Warranty Report / Assets report

    The ability to query warranty expiration date, and give a report of machines approaching that warranty expiration date.

    53 votes

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    5 comments  ·  Devices  ·  Admin →
    Released  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We're excited to inform you that the feature you suggested has been implemented and is now available to all users.


    Please see the latest comment from our Product Marketing team to get more info: https://atera.uservoice.com/forums/936306/suggestions/45478438


    Thank you for helping us improve Atera!


    Best regards,

    The Atera Team

  3. Device Activity

    NinjaOne (formerly NinjaRMM) has a feature called Activity Stream which shows all of the relevant events for a device on the device page. It would be really great to have something similar in Atera.

    I'd like to be able to see a history of alerts, scripts run on the endpoint, date added, date retired, user login/logoff, reboots (or shutdown/start events), apps installed/updated, patches applied, and any other metrics relevant to RMM.

    88 votes

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    6 comments  ·  Devices  ·  Admin →

  4. Offline Software Inventory

    For some strange reason software inventory only works when a machine is online, yet the information is already in your database but you cannot report on an individual offline asset.

    If a machine breaks and is replaced by another asset, we need to know what software was installed on the machine before it broke.

    311 votes

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    8 comments  ·  Devices  ·  Admin →
    Released  ·  Dor N. responded

    Cached software inventory is Live! 

    Thanks to your feedback Atera is now better than before.

    You can now see the cached version of the software inventory for 'offline' devices! Learn more

  5. Ability to filter devices by last login or last reboot

    Ability to filter devices by last login or last reboot

    16 votes

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    1 comment  ·  Devices  ·  Admin →

  6. Reboot all agents requiring reboot

    A new feature was recently released that allows us to see agents requiring a reboot. There is no way to reboot them all.

    It would be great if:

    1) We could use Patch search and deploy to install patches and have an option in there to reboot the agent after successful install
    2) We could select ALL agents requiring a reboot and reboot them instead of individually

    37 votes

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    1 comment  ·  Devices  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Hi there!

    On the new devices page there is now an option to filter all devices that are pending a reboot. Once filtered, you can select all the devices, go to the bulk actions-> shutdown actions-> reboot. 

    You can select to perform an immediate reboot or schedule a future one!

    For any additional questions please reach out to support via live chat or email support@atera.com

  7. Device sorting

    The ability to sort devices alphabetically.

    114 votes

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    4 comments  ·  Devices  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 

    Check out our new look for the Devices page 🎉

  8. debian

    To have ubuntu and debian support for the monitoring. So that we can monitor linux based systems

    9 votes

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    0 comments  ·  Devices  ·  Admin →

  9. Add Bitlocker recovery key to Device Details

    Need the ability to either create custom fields that can be used in scripts that can store data. For instance a field that can store the devices's bitlocker recovery key that microsoft automatically enables on devices linked to microsoft accounts.

    79 votes

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    9 comments  ·  Devices  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Hey everybody,

    We're happy to announce we've released your feature request and now you can see the Bitlocker status in the Atera agent console. Furthermore, the Bitlocker recovery key will be stored in the Atera agent console.

    Thank you for bringing this request to our attention, hope this makes your day to day easier!

  10. Assign Multiple Contacts for a single Device

    Our organization has shared PCs where one device can have multiple contacts. As of right now, Atera only provides the ability to assign a single contact to a device. By allowing multiple contacts to be assigned, it can make it easier when users submit tickets to already know which device they belong to.

    28 votes

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    1 comment  ·  Devices  ·  Admin →

  11. Sorting Devices

    I would like the possibillity to sort devices (For instance on last accessed date, Availabillity, number of alerts, etc..).

    33 votes

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    4 comments  ·  Devices  ·  Admin →

  12. Add the date an asset was added to atera to the devices information screen

    A simple request, please show the date an asset was first added to atera on the devices information screen

    80 votes

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    3 comments  ·  Devices  ·  Admin →
    Released  ·  Dor N. responded

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!

  13. Select ALL devices at once (not in parts/currently showing 20 of X-devices)

    Select ALL devices at once
    To add profiles/software bundles, alert thresholds, etc.

    When you use the checkbox to select all devices, the UI only selects the 20 currently showing devices instead of ALL devices.

    I would like to select ALL devices without endless scrolling down to show all devices and then scroll back up again, to check the box and push a change at once.

    59 votes

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    4 comments  ·  Devices  ·  Admin →

  14. last seen

    I want to be able to set a 'last seen' threshold as a filter in the Devices view.

    Right now, I can sort by all online, or all devices. I want to be able to see all recent devices while excluding retired or seldom-used ones (for example, when reporting on patching).

    I also want to be able to sort by last seen, to be able to locate the oldest device records and modify or update as necessary.

    11 votes

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    2 comments  ·  Devices  ·  Admin →

  15. Manual Assets

    It would be good to allow the creation of 'manual assets', eg. printers, IP CCTV, switches, WAP's, and other devices that don't necessarily have an agent installed, but enough information manually entered to negate the need for things like IT Glue, SI Portal, or Hudu. Would gladly pay extra if it met my needs. Of course the mobile app would need to access this information too (IP's, passwords, documentation etc).

    1 vote

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    Released  ·  0 comments  ·  Devices  ·  Admin →

  16. Updated Antivirus Information on the Device Dashboard

    see all installed antivirus software on the device, to ensure you stay on top of customer security

    24 votes

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    Released  ·  0 comments  ·  Devices  ·  Admin →

  17. The ability to filter by "Available Patches"

    Like a "has patches avalible" instead of searching by specific patch

    12 votes

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    0 comments  ·  Devices  ·  Admin →
    Released  ·  AdminProduct Team (Product Team, Atera) responded

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!

    Please see the new "Patching status" filter under the advanced filters on the new Devices page. 

  18. Notes field for devices.

    Notes field for devices.

    5 votes

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    Released  ·  2 comments  ·  Devices  ·  Admin →

  19. apply update on multiple clients

    Apply on or more specific windows updates manually (not through an automization profile) on multiple clients at one (in example for the whole folder/group). The report functionality (https://support.atera.com/hc/en-us/articles/115005734647-Patch-Search-Deploy-Report) is not sufficient

    2 votes

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    0 comments  ·  Devices  ·  Admin →
    Released  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We're excited to inform you that the feature you suggested has been implemented and is now available to all users.


    KB on the matter: https://support.atera.com/hc/en-us/articles/16497496781980-Patch-Management-Dashboard



    Thank you for helping us improve Atera!


    Best regards,

    The Atera Team

  20. Abilty to filter the devices list

    It would be great to be able to filter the devices list by the type of device. A simple click to include or exclude workstations/servers/SNMP....

    4 votes

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    Released  ·  0 comments  ·  Devices  ·  Admin →
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