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7 results found

  1. Close Note field

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Hunter shared this idea  · 

  2. Email technician when they have been @ tagged on an internal note of a ticket

    327 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Hunter supported this idea  · 

  3. Allow for customization of columns on ticketing screen

    346 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Hunter supported this idea  · 

  4. Dark Mode

    1,888 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    David Hunter supported this idea  · 

  5. Attach attachments by dragging and dropping

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Hunter supported this idea  · 

  6. Drag and Drop Ticket Attachment

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    David Hunter supported this idea  · 

  7. PDF Preview Window

    161 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    David Hunter supported this idea  ·