Settings and activity

23 results found

1. support time-based automation rules in cascade

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

2. Display CC in Ticket

   10 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

3. Alert on system desync with assigned tech when changing

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

4. second technician

   18 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

5. Tickets reordering

   29 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

6. Color coding options for different ticket status

   12 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

7. Ability to edit Internal Note on ticket

   38 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

8. merging tickets

   59 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

9. Change management

   158 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   K Lindley supported this idea  ·  Jan 30, 2025

10. Emails to other than the requester

    30 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

11. Email technician when they have been @ tagged on an internal note of a ticket

    310 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

12. Allow for customization of columns on ticketing screen

    326 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

13. Bitdefender patch management

    13 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

14. BitDefender Mobile

    32 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    K Lindley supported this idea  ·  Jan 30, 2025

15. Deeper Integration

    26 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi! 

    I would be happy to meet for a few minutes so I could learn what will make your job easier with this feature.

    Thank you, you can book here:https://shacharr.youcanbook.me

    K Lindley supported this idea  ·  Jan 30, 2025

16. Automatically Sync, Create, Delete Companies in Bitdefender

    14 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

17. Automatically Create a Package for a new company in Bitdefender

    17 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

18. More Complete Atera BitDefender Default Policy for Network Discovery

    6 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

19. When agent is deleted automatically remove / uninstall bitdefender

    24 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025

20. Bitdefender install option from multiple pages and menus

    10 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    K Lindley supported this idea  ·  Jan 30, 2025