Settings and activity

911 results found

1. Sort folder names alphabetically in "Relations"

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

2. Float Icon for Atera - readily available upfront to all customers. Easy Access when needed to raise a ticket.

   4 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

3. Deactivate Customer Account

   4 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

4. Contacts - Client Information

   3 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

5. Contacts management list

   11 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

6. Detailed logging for Users

   3 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

7. Using the Rank Field

   5 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

8. Customer Business Hours

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

9. Search for Custom Assets

   2 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Nov 1, 2024

10. Customers with multiple office locations

    31 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

11. Multiple Addresses For One Customer

    14 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

12. Add Contact Without E-Mail

    27 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

13. Dark Mode

    1,897 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Lionel Marais supported this idea  ·  Nov 1, 2024

14. splashtop chat intergrate to a ticket current and if no ticket , as well as have a chat row in a ticket as no comunication can be logged

    1 vote

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    0 comments  ·  Ideas and Feedback » Agent  ·  Edit…  ·  Delete…  ·  Admin →
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    Lionel Marais shared this idea  ·  Oct 25, 2024

15. Ability to remove Webroot from the GUI

    10 votes

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    1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 11, 2024

16. WhatsApp Integration

    40 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    
    

    Lionel Marais supported this idea  ·  Oct 11, 2024

17. Technician email alerts from internal notes

    24 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Nov 1, 2024

18. Active Directory Devices sync

    208 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

19. 3cx integration

    209 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Oct 7, 2024

20. "Work from Home" Simultaneous Dual-Monitor Support

    233 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Lionel Marais supported this idea  ·  Oct 7, 2024