Settings and activity

957 results found

1. Reply to tickets via email

   98 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lionel Marais supported this idea  ·  Feb 17, 2025

2. Devices Tab

   102 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

3. Include network mapping

   109 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

4. The ability to have several sites for one customer

   106 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   109 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

6. Manage Acronis backups from within Atera

   112 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

7. Alert when an agent comes back online

   111 votes

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   4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

8. Wake on Lan automation

   121 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

9. Network Discovery: More opportunities

   117 votes

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   1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Lionel Marais supported this idea  ·  Feb 17, 2025

10. Print a Ticket

    127 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

11. Deploy agent from network discovery

    131 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ’

    ll update you

    once it

    ’

    s been implemented and released!

    Lionel Marais supported this idea  ·  Feb 17, 2025

12. Add ability to remove technicians

    128 votes

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    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

13. Role management

    131 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

14. Multiple threshold profiles on device

    130 votes

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    15 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

15. Install on iOS and Android

    133 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

16. Password History

    132 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

17. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

18. "Warning" when resolving a ticket without adding time entry

    137 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

19. Security and Compliance Scan

    140 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025

20. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Lionel Marais supported this idea  ·  Feb 17, 2025