Settings and activity

56 results found

1. Add a support contact number in the Customer Portal

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Markus Mohr supported this idea  ·  Nov 29, 2023

2. White label mobile app for your customers

   370 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

   +1000

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   Markus Mohr supported this idea  ·  Nov 29, 2023

3. Add our customer's logo on the Customer portal

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

4. Tie ticket to a KB

   4 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

5. Customer portal work from home link

   12 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

6. more customisation of portal

   17 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

7. Search KB by keywords or by categories.

   10 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

8. Customize customer portal

   23 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

9. portal login

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

10. Single Sign on for all Plans

    21 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

11. Customer Portal Should Include Assets

    55 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

12. Customize Right Click Menu

    31 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

13. Number of Displays

    72 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Markus Mohr supported this idea  ·  Nov 29, 2023

14. View only license

    23 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

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    Markus Mohr supported this idea  ·  Nov 29, 2023

15. Integration with UniFi Cloud

    878 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Markus Mohr commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

    +10000 :)

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    Markus Mohr supported this idea  ·  Feb 22, 2023

16. oauth2 - Login to atera using Microsoft 365 Account

    65 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

17. Splashtop SOS

    156 votes

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    5 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Markus Mohr supported this idea  ·  Nov 29, 2023

18. Allow More White Label Options

    419 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

19. Live screenshot of device to see user activity

    266 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Markus Mohr supported this idea  ·  Nov 29, 2023

20. Password Manager

    270 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Markus Mohr supported this idea  ·  Nov 29, 2023