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223 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Dana Friedman
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3 votesDana Friedman
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353 votesDana Friedman
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984 votesDana Friedman
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937 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Dana Friedman
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I'm a longtime Splashtop user. I bought and renewed my subscription directly through Splashtop. I use notes in Splashtop business for billing purposes and cannot lose that functionality or integration. If Atera could replace Splashtop notes with ticket notes and keep track of time spent, that'd be great. Keeping the full Splashtop business in place and integrated would be an acceptable second. Short of that, I can't see going back to SOS to accommodate the PSA.