Settings and activity
13 results found
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19 votes
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Steven Holman
supported this idea
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44 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Steven Holman
supported this idea
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163 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Steven Holman
supported this idea
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13 votesSteven Holman
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18 votesSteven Holman
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38 votesSteven Holman
supported this idea
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122 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Steven Holman
supported this idea
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15 votesSteven Holman
supported this idea
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473 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Steven Holman
supported this idea
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32 votesSteven Holman
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26 votesSteven Holman
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98 votesSteven Holman
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2 votesSteven Holman
shared this idea
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Thank you for introducing the ticket form/templates. There's a small issue: When you create a form, the customer will login to the customer portal and it loads up the latest customer form as opposed to a default form with the default fields set by Atera that you can not change. This is an issue because users may get confused as the form template they see may not apply to the issue they want to report in the ticket. Please have the "None" option automatically load into the form on login OR allow the admin the option to set a specific form they create as default which will allow us to create a custom form that the user will see first as they login to the portal. Hope that makes sense. Thank you for all that you do!