Settings and activity

19 results found

1. Bidirectional integrate with azure DevOps tickets

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Arnoldo Garcia shared this idea  ·  Oct 17, 2023

2. AZURE integration

   11 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

3. Integration with Direct messages systems

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   We're currently designing an integration of Microsoft Teams with Atera.

   We'd love to hear what are your expectations from such an integration.

   Please answer this 1-minute survey if you'd like to provide your feedback.

   
   

   Looking forward to hearing your thoughts.

   
   

   Thank you,

   Yakov Gorbulsky | Product Manager

   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

4. Network Discovery: Security Audit

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   Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

5. knowledge

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

6. Knowledge Base Sub Sections

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

7. Export / import function Kowledge Base

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

8. Knowledge Base Import

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

9. Shared Knowledge Library

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Arnoldo Garcia supported this idea  ·  Oct 17, 2023

10. Link Knowledge base articles to customers

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

11. Search inside knowledge base on category

    16 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

12. knowledge

    29 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

13. knowledge base Report

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

14. Export Knowledge Base Articles

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

15. Knowledge Base Customization

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

16. Knowledge Base

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

17. Knowledge base access from a ticket

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

18. Have a separate url for the knowledge base

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Arnoldo Garcia supported this idea  ·  Oct 17, 2023

19. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Arnoldo Garcia supported this idea  ·  Oct 17, 2023