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  1. PAM - privilege access management

    5 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Rodney Schwoegler commented  · 

    Auto Elevate works with other ticketing systems, I have reached out to the folks at Cyberfox to see if they could build the integration. It seems possible considering it already works with connectwise, zendesk, repairshopr

    Rodney Schwoegler supported this idea  · 

  2. knowledge base sort

    5 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Rodney Schwoegler commented  · 

    I agree, the Knowledgebase feels pretty clunky to begin with, but having the list sorted would certainly help out.

    Rodney Schwoegler supported this idea  · 

  3. Free Dashboard Account

    951 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Rodney Schwoegler supported this idea  · 

  4. Dark Mode

    1,902 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Rodney Schwoegler supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,615 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Rodney Schwoegler supported this idea  ·