Settings and activity

123 results found

1. The ability to have several sites for one customer

   107 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

2. Customer A-Z Lookup Feature

   6 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

3. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   189 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

4. Export Customer List

   25 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

5. Network documentation and diagrams section

   87 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

6. Customer portal billing and payments reports

   1 vote

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   0 comments  ·  Ideas and Feedback » Billing  ·  Edit…  ·  Delete…  ·  Admin →
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   Josiah Bellah shared this idea  ·  Jan 25, 2023

7. Cloudradial

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

8. Allow customer management to view their direct reports tickets

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

9. notifications for licensing

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Josiah Bellah supported this idea  ·  Jan 25, 2023

10. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

    13 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

11. Include "My Activities" in the Atera Console

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

12. Export / import function Kowledge Base

    20 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

13. Quoting

    82 votes

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    2 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

14. bug found in atera billig of products with the same price

    3 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

15. Invoice as PDF to mail adres

    27 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

16. Send welcome emails to customer after Azure AD Sync

    30 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

17. Customer Portal / Service portal suggested improvements (consolidated)

    166 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

18. There is a strong need for Microsoft CSP billing

    23 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

19. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023

20. Allow Acronis backup contracts for client billing

    29 votes

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    1 comment  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Josiah Bellah supported this idea  ·  Jan 25, 2023