Settings and activity

26 results found

1. AutoElevate

   1 vote

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Michael Gates shared this idea  ·  Jun 20, 2025

2. Active Directory Devices sync

   201 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Jun 20, 2025

3. SentinelOne Integration

   448 votes

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   30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Jun 20, 2025

4. Order in which Knowledge Base Categories are displayed in the Customer Portal

   8 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Apr 3, 2025

5. A way to restrict access to knowledge base items (IE a general user Knowledge Base and an IT\Agent Knowledge Base)

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Apr 3, 2025

6. Knowledgebase security

   3 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Apr 3, 2025

7. PAM - privilege access management

   5 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Apr 3, 2025

8. Embeded iframes

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Mar 18, 2025

9. Ad reset and unlock account

   52 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Michael Gates supported this idea  ·  Mar 4, 2025

10. knowledge

    34 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Mar 4, 2025

11. Bitlocker Key in App

    10 votes

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    1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

12. Access to KB’s from mobile app!

    7 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

13. knowledgebase on mobile app

    11 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

14. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

15. Software Inventory Report - add ability to run script on device

    7 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

16. Ability for End User to Run Scripts from Helpdesk Agent

    39 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Michael Gates commented  ·  Feb 20, 2025  ·  Edit…  ·  Delete…

    We have several scripts we have to allow users to run on demand. Currently they do this from our old RMM system tray agent and we will need a way to provide this to the users. Ideally this would be added to the windows agent or to the user portal.

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    Michael Gates supported this idea  ·  Feb 20, 2025

17. wiztree integration

    15 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

18. Meraki integration

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2025

19. Server and VM Monitoring and Managemen for AD

    321 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2024

20. Revamped Helpdesk Agent

    341 votes

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    56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Michael Gates supported this idea  ·  Feb 20, 2024
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    Michael Gates commented  ·  Feb 20, 2024  ·  Edit…  ·  Delete…

    System Tray icon should be able to be white labeled, automatically activated, users should be able to create tickets without any log in and it should tie the workstation to the ticket when it is used to create a ticket.

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