Settings and activity

7 results found

1. Custom fields

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Todd Flemming supported this idea  ·  Mar 8, 2024

2. Custom Ticket Fields view only

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Todd Flemming supported this idea  ·  Mar 8, 2024

3. Improve New User Import

   3 votes

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Todd Flemming shared this idea  ·  Dec 23, 2022

4. Improve Ticket View

   1 vote

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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   Todd Flemming shared this idea  ·  Dec 23, 2022

5. Ticket Checklist

   278 votes

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   17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Todd Flemming supported this idea  ·  Dec 23, 2022

6. Password protect the Atera agent from end-user uninstalls

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Todd Flemming supported this idea  ·  Dec 23, 2022

7. Alert when agent uninstalled

   1,426 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Todd Flemming supported this idea  ·  Dec 23, 2022