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7 results found

  1. Custom fields

    2 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Todd Flemming supported this idea  · 

  2. Custom Ticket Fields view only

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Todd Flemming supported this idea  · 

  3. Improve New User Import

    3 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Todd Flemming shared this idea  · 

  4. Improve Ticket View

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Todd Flemming shared this idea  · 

  5. Ticket Checklist

    302 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Todd Flemming supported this idea  · 

  6. Password protect the Atera agent from end-user uninstalls

    1,613 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Todd Flemming supported this idea  · 

  7. Alert when agent uninstalled

    1,485 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Todd Flemming supported this idea  ·