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  1. 30 votes

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    Jeremy Strain supported this idea  · 
  2. 235 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeremy Strain supported this idea  · 
  3. 87 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jeremy Strain supported this idea  · 
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    Jeremy Strain commented  · 

    Agreed, the ability to keep multiple notes for each customer or just a really large text box for multiple notes would be very helpful.

    We have a lot of general info notes for different clients that we don't really have anywhere to put in Atera.

  4. 29 votes

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    Jeremy Strain commented  · 

    I'm thinking the exact same thing. "I know I ran into this issue before" type problems are the perfect reason to be able to search old ticket info.

    Jeremy Strain supported this idea  · 
  5. 3 votes

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    Jeremy Strain commented  · 

    I would love to see this. In my experience, software patch management has been hit or miss. It seems to work sometimes, but not others. After running it, I'll go back to someone's workstation, open Chrome, go to the About Google Chrome screen, and it will then update. Same thing with Zoom, Acrobat Reader, etc.

    Being able to see and verify that software updates were installed would really help me understand whether or not patches are getting applied.