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  1. 6 votes

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    David Lincoln shared this idea  · 
  2. 942 votes

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    David Lincoln supported this idea  · 
  3. 1,561 votes

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    David Lincoln supported this idea  · 
  4. 172 votes

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    David Lincoln supported this idea  · 
  5. 131 votes

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    David Lincoln commented  · 

    I would like to see the ability for techs/staff to be able to edit and create KB articles and add customer notes and modify customer details. Currently only Admins have these permissions.

    David Lincoln supported this idea  · 
  6. 45 votes

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    David Lincoln supported this idea  · 
  7. 80 votes

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    David Lincoln supported this idea  · 
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