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  1. 8 votes

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    David Lincoln supported this idea  · 
  2. 714 votes

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    David Lincoln supported this idea  · 
  3. 5 votes

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    David Lincoln shared this idea  · 
  4. 867 votes

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    David Lincoln supported this idea  · 
  5. 1,543 votes

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    David Lincoln supported this idea  · 
  6. 169 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Lincoln supported this idea  · 
  7. 126 votes

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    David Lincoln commented  · 

    I would like to see the ability for techs/staff to be able to edit and create KB articles and add customer notes and modify customer details. Currently only Admins have these permissions.

    David Lincoln supported this idea  · 
  8. 43 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    David Lincoln supported this idea  · 
  9. 78 votes

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    David Lincoln supported this idea  · 
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