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5 results found

  1. Ability to archive retired devices

    310 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


  2. Assign multiple technicians to a ticket

    404 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  4. Schedule Existing tickets to switch from Pending to Open

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Admin User supported this idea  · 

  5. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Admin User shared this idea  ·