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  1. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Chris Ripoll commented  · 

    The current "Per Technician" billing method is only competative up to maybe 2-3 users. Beyond that, the "per agent" models become more cost effective and Atera is losing clients once they grow beyond 2-3 techs.

    If you had the ability to add technicians but on maybe different price levels, that would be good. Not all technicians need the same level of functionality.

    Also it is clearly evident that there needs to be an "Office Admin" accounts option at a reduced rate. Again, by not having this feature, you are forcing growing businesses to look elsewhere. I read it all the time on Facebook Forums.

    Chris Ripoll supported this idea  · 

  2. Please simplify the login process

    63 votes

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    7 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Chris Ripoll supported this idea  · 

  3. Free Dashboard Account

    944 votes

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    28 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Chris Ripoll supported this idea  · 

  4. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached.

    4 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Chris Ripoll commented  · 

    This would give you a more accurate patching report.

    Chris Ripoll shared this idea  ·