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136 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Chris Ripoll
supported this idea
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48 votes
Hello,We got your idea! Thank you so much for taking the time to send it. We’ll keep an eye on how many others also want this feature, and keep you posted if a decision is reached to add it as a new Atera feature.
Chris Ripoll
supported this idea
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884 votesChris Ripoll
supported this idea
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3 votes
An error occurred while saving the comment Chris Ripoll
commented
This would give you a more accurate patching report.
Chris Ripoll
shared this idea
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The current "Per Technician" billing method is only competative up to maybe 2-3 users. Beyond that, the "per agent" models become more cost effective and Atera is losing clients once they grow beyond 2-3 techs.
If you had the ability to add technicians but on maybe different price levels, that would be good. Not all technicians need the same level of functionality.
Also it is clearly evident that there needs to be an "Office Admin" accounts option at a reduced rate. Again, by not having this feature, you are forcing growing businesses to look elsewhere. I read it all the time on Facebook Forums.