Settings and activity

187 results found

1. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

2. Allow CC and BCC on all ticket replies, whether using desktop or mobile app

   10 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

3. Print a Ticket

   125 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

4. email pickup

   4 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

5. Edit Ticket Notes

   248 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

6. Ticket Type - Tasks

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

7. Ticket Origination Type

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

8. Projects Pane

   55 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

9. draft

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Lawrence Yau supported this idea  ·  May 25, 2022

10. Scheduled Ticket reminder

    13 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

11. Un-merge time entries when un-merging tickets

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

12. Add a button to bring back the timer if you've closed it already

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

13. When opening a ticket from an agent, that agent should be automatically assigned to the ticket.

    16 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

14. Setting to remove or hide filter view on right hand in tickets view

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

15. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

    28 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

16. Ticket Submissions Without Login

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

17. Email from unknown Contacts and noreply@

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

18. Ticket Indicator- product/expense added

    5 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

19. Indicator that product has been added to a ticket

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022

20. Email notifications for tech responses to client email

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Lawrence Yau supported this idea  ·  May 25, 2022