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7 results found

  1. Allow multiple-choice variables in scripts

    5 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  2. notification on shell usage

    4 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Helpdesk View on IT shared this idea  · 

  3. Customer Custom fields for ticket automation

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Helpdesk View on IT shared this idea  · 

  4. Change Threshold profiles to use a Parent/Child relationship model

    66 votes

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    6 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Helpdesk View on IT supported this idea  · 

  5. Free Dashboard Account

    884 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Helpdesk View on IT supported this idea  · 

  6. Alert statuses and repetitive reminders

    71 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Helpdesk View on IT supported this idea  · 

  7. Merge Agents

    159 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Helpdesk View on IT supported this idea  ·