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  1. 238 votes

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    Under Review  ·  33 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    SunnyLink Support commented  · 

    Make it where it actually shows up and works with Remote Desktop Server. So I don't have to hear support say "In the future there might be the option for it being used with no issues by multiple users on the same computer. At present, the current configuration works best with 1 user per device."

  2. 242 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  3. 42 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  4. 175 votes

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    21 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.


    Stay tuned for our Product Release notifications.

    SunnyLink Support supported this idea  · 
  5. 48 votes

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    6 comments  ·  Ideas and Feedback » Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    SunnyLink Support supported this idea  · 
  6. 50 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  7. 59 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  8. 296 votes

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    27 comments  ·  Ideas and Feedback » Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  9. 26 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  · 
  10. 26 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    SunnyLink Support supported this idea  ·