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8 results found

  1. Public Notes in ticket - don't send email

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  2. Remove all tags from existing tickets

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Pause alerts during patching window (set devices into maintenance mode)

    88 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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  4. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Success Team supported this idea  · 

  5. Allow for customization of columns on ticketing screen

    345 votes

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    42 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Success Team commented  · 

    Ability to customize which columns and fields are viewed on main ticketing page. They want to rearrange columns in the order which is relevant to the customer's workflow and also select which columns they can view. For example, they do not need to see SLA column so they want the option to remove it.

    Success Team supported this idea  · 

  6. microsoft licensing- Windows Embedded Standard

    4 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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  7. Rank Customization

    37 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  8. Ability to add custom fields to Invoice

    36 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Success Team supported this idea  ·