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8 results found

  1. Public Notes in ticket - don't send email

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  2. Remove all tags from existing tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  3. Pause alerts during patching window (set devices into maintenance mode)

    83 votes

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    10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Success Team supported this idea  · 

  4. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Success Team supported this idea  · 

  5. Allow for customization of columns on ticketing screen

    291 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Success Team commented  · 

    Ability to customize which columns and fields are viewed on main ticketing page. They want to rearrange columns in the order which is relevant to the customer's workflow and also select which columns they can view. For example, they do not need to see SLA column so they want the option to remove it.

    Success Team supported this idea  · 

  6. microsoft licensing- Windows Embedded Standard

    4 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Admin →
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  7. Rank Customization

    34 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  8. Ability to add custom fields to Invoice

    35 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

    Success Team supported this idea  ·