Settings and activity

4 results found

1. Role management

   131 votes

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   Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Ryan Corrao supported this idea  ·  Jul 7, 2022
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   Ryan Corrao commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

   Settings like remote access default should be set within a role. Our technicians use ScreenConnect as a default, while other Administrators only have Splashtop if absolutely necessary.

   I would love if the permissions could be as granular as possible. Give me everything you've got.

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2. Notification to customer/client about ongoing connection

   60 votes

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   5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Ryan Corrao supported this idea  ·  Aug 20, 2021
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   Ryan Corrao commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

   I second this.

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3. Allow for customization of columns on ticketing screen

   343 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Ryan Corrao supported this idea  ·  Aug 20, 2021

4. Improved Customized Dashboard

   1,559 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Ryan Corrao supported this idea  ·  Aug 17, 2021