Settings and activity

4 results found

1. Role management

   130 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ryan Corrao supported this idea  ·  Jul 7, 2022
   An error occurred while saving the comment
   Ryan Corrao commented  ·  Aug 17, 2021  ·  Edit…  ·  Delete…

   Settings like remote access default should be set within a role. Our technicians use ScreenConnect as a default, while other Administrators only have Splashtop if absolutely necessary.

   I would love if the permissions could be as granular as possible. Give me everything you've got.

   Save Submitting...

2. Notification to customer/client about ongoing connection

   43 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ryan Corrao supported this idea  ·  Aug 20, 2021
   An error occurred while saving the comment
   Ryan Corrao commented  ·  Aug 20, 2021  ·  Edit…  ·  Delete…

   I second this.

   Save Submitting...

3. Allow for customization of columns on ticketing screen

   338 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ryan Corrao supported this idea  ·  Aug 20, 2021

4. Improved Customized Dashboard

   1,559 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Ryan Corrao supported this idea  ·  Aug 17, 2021