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33 results found

  1. Way not to e-mail contact when replying to ticket

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Technik User shared this idea  · 

  2. Option to assign multiple contacts to a ticket.

    17 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Technik User supported this idea  · 

  3. ticket notifications

    11 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Technik User supported this idea  · 

  4. Prevent e-mail to customer

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Technik User supported this idea  · 

  5. Please add a way to stop Alerts for a whole customer for extended amounts of time

    4 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Technik User shared this idea  · 

  6. Check shared cluster volume remaining space

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Technik User shared this idea  · 

  7. Mass alert suspension for up to 48 hours

    17 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Technik User shared this idea  · 

  8. Customization of Alert Pausing

    12 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Technik User commented  · 

    Very important feature to us!

    Technik User supported this idea  · 

  9. Software Inventory needs to show accurate information

    41 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Technik User supported this idea  · 

  10. Auto assigning of devices to folders

    30 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    Technik User commented  · 

    This feature would be really important to us, please add it.

    Technik User supported this idea  · 

  11. Arrangeable Customer Folders

    21 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Technik User supported this idea  · 

  12. I would like to add an automation to a customer folder whether it's empty or not.

    5 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Technik User supported this idea  · 

  13. Block folder inheritance for an agent

    8 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Technik User supported this idea  · 
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