Settings and activity

  1. 429 votes

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    13 comments  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Scott Kuhn supported this idea  · 
  2. 14 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Scott Kuhn supported this idea  · 
  3. 238 votes

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    Under Review  ·  32 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Scott Kuhn commented  · 

    Allow editing of the options of the helpdesk menu. For instance, allowing us to remove option to create ticket at the computer, forcing them to use portal (for whatever reason). Or to add an entry to send an email, or direct to a particular website.

  4. 546 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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