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8 results found

  1. Add option to specify minutes in Ticket Automation Rules

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ethan Miracle supported this idea  · 

  2. Atera Dark Mode

    1,758 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ethan Miracle supported this idea  · 

  3. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Ethan Miracle supported this idea  · 

  4. Multiple Ticket Boards

    20 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ethan Miracle supported this idea  · 

  5. Sorting Tickets by Last Response

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ethan Miracle commented  · 

    It would be great if this showed up in the ticket view as well, perhaps next to the "Created" and "Modified" values for easy reference.

    Ethan Miracle supported this idea  · 

  6. Pin a ticket

    4 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ethan Miracle shared this idea  · 

  7. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ethan Miracle supported this idea  · 

  8. Send system information with Helpdesk Agent support tickets

    269 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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