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6 results found

  1. Force status refresh

    22 votes

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    3 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Helpdesk Mediaspring commented  · 

    And "refresh a whole customer", would be a nice option too in addition to the already mentioned request above.

    Helpdesk Mediaspring supported this idea  · 

  2. Automatic Refresh of Devices page

    27 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Helpdesk Mediaspring supported this idea  · 

  3. It would be nice to go backup with one click to a relations folder when you are in an agent in the console.

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Helpdesk Mediaspring supported this idea  · 
    Helpdesk Mediaspring shared this idea  · 

  4. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Helpdesk Mediaspring supported this idea  · 
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    Helpdesk Mediaspring commented  · 

    Would be a great help to keep everything in one place!

  5. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Helpdesk Mediaspring supported this idea  · 

  6. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team