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8 results found

  1. Accessible satisfaction Survey

    3 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Lee Mayzes commented  · 

    We can export all the ratings, but none of the notes left on a feedback form unless you go in and have a look at the tickets.

    Lee Mayzes supported this idea  · 

  2. Revamped Helpdesk Agent

    329 votes

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    Under Review  ·  52 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  3. Mobile App Improvements

    679 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  4. View multiple screens on Splashtop at the same time.

    634 votes

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    33 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Lee Mayzes commented  · 

    Atera just needs to pay the fee's for the better version. Atera support said it was a limitation of Splashtop but its actually Atera not paying for the premium version.

    Lee Mayzes supported this idea  · 

  5. Trigger script after monitored device goes down

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Lee Mayzes shared this idea  · 

  6. Chat availability hours

    76 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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  7. Office 365 Integration

    1,498 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  8. Sophos Integration

    632 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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