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7 results found

  1. Permission option to close other tech ticket

    5 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    kim Bassett commented  · 

    This would be very important if I start building out Help Desk Staff in a tiered format. Thank you for the find, Sandeep!

    kim Bassett supported this idea  · 

  2. Alert when agent uninstalled

    1,449 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    kim Bassett supported this idea  · 

  3. ChromeOS agent

    25 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    kim Bassett supported this idea  · 

  4. Chrome OS

    24 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    kim Bassett supported this idea  · 

  5. Integration with Direct messages systems

    829 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  6. Mobile Device Management

    2,265 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  7. SentinelOne Integration

    434 votes

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    Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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