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7 results found

  1. Permission option to close other tech ticket

    5 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    kim Bassett commented  · 

    This would be very important if I start building out Help Desk Staff in a tiered format. Thank you for the find, Sandeep!

    kim Bassett supported this idea  · 

  2. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    kim Bassett supported this idea  · 

  3. ChromeOS agent

    28 votes

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    4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    kim Bassett supported this idea  · 

  4. Chrome OS

    27 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    kim Bassett supported this idea  · 

  5. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  6. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


  7. SentinelOne Integration

    453 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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