Settings and activity

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1. automation

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 2, 2022

2. Automation every x hours

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 2, 2022

3. Group IT Automation profiles & patching in folders or by customers

   9 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 2, 2022

4. Multiple Script Execution Behavior in IT Automation Profile

   20 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 2, 2022

5. Bulk Remove Automation Profile from Agents

   61 votes

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   10 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 2, 2022

6. Scripts, on a case by case basis

   3 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   DeAnna Birdsall shared this idea  ·  Feb 1, 2022

7. Select and run multiple scripts at once

   18 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 1, 2022

8. The ability to run scripts at User logon like you would a script delivered via GPO. As an MSP I like to keep the secret sauce close to home

   10 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Feb 1, 2022

9. Ticket Automation Rules - Ticket Internal Note Created for Email Notifications

   30 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   DeAnna Birdsall supported this idea  ·  Jan 20, 2022

10. ticket notifications

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 6, 2022

11. ability to attach device

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 6, 2022

12. Display entire ticket conversation in email template

    48 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 6, 2022

13. Schedule existing tickets

    200 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 6, 2022

14. Add a multiselect custom field type

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 5, 2022

15. Ticket Lock

    34 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 5, 2022

16. Automatically close Alert tickets when resolved

    215 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Jan 5, 2022

17. Change product family fields required

    7 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 8, 2021

18. Approve scripts before executing

    35 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 8, 2021

19. Use LDAP integration for adding technicians

    14 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 8, 2021

20. Automatic Refresh of Devices page

    27 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    DeAnna Birdsall supported this idea  ·  Nov 8, 2021