Settings and activity

57 results found

1. add an option/button to send / resend a user's customer portal to the user

   50 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

2. View password without reviling it.

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   1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

3. Custom Fields per client

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

4. On create new customer, Make skip and create button the same colour as the create button

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

5. Customers should be able to create their own KB articles

   21 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

6. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

7. Customer Portal / Service portal suggested improvements (consolidated)

   166 votes

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   27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

8. White label agent name

   164 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

9. White label mobile app for your customers

   389 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Benoit Malherbe supported this idea  ·  Aug 25, 2021

10. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Benoit Malherbe supported this idea  ·  Aug 25, 2021

11. Include network mapping

    110 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Benoit Malherbe supported this idea  ·  Aug 25, 2021

12. System Configuration change notification

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Benoit Malherbe supported this idea  ·  Aug 25, 2021

13. Disk Space History with predicted time til full

    55 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Benoit Malherbe supported this idea  ·  Aug 25, 2021

14. Documentation Management

    1,257 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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15. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

16. Atera End-User License

    162 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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17. Network Discovery: More opportunities

    117 votes

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    1 comment  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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