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17 results found

  1. I try to run an update automation but many of the PCs are not on at the time because of the type of office I support. (Day/Night and changing schedules)
    It would be great to tell an Agent to run updates the next time it re-connects to Atera and report back.

    189 votes

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    1 comment  ·  Agent  ·  Admin →

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 


    You can configure the setting to run on offline agents on a global level that will apply on all profiles, or for each profile separately.

    For more information, please visit our knowledge base articles or contact our support team at support@atera.com.


    Configuration for a single profile: https://support.atera.com/hc/en-us/articles/360001801568-Automate-patch-management-via-IT-automation-profiles#Setupautomatedpatchmanagement


    Global configuration: https://support.atera.com/hc/en-us/articles/4477943130524-Patch-and-automations-settings-for-all-profiles

  2. Silent agent installer! [It was fine before, but since the last update we have to acknowledge a privacy message]

    477 votes

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    12 comments  ·  Agent  ·  Admin →
  3. Schedule a one time reboot, shutdown or logoff.

    At the moment we can only run these commands immediately. It would be great if we can schedule a one-time event without having to create an IT Automation schedule.

    585 votes

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    17 comments  ·  Agent  ·  Admin →
  4. Allow the Splashtop version with Atera to view multiple screens on at the same time.

    676 votes

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    36 comments  ·  Agent  ·  Admin →

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 

    Please refer to our knowledge base for more information about Splashtop Premium: https://support.atera.com/hc/en-us/articles/115001957308-Splashtop-remote-access#SplashtopPremium

  5. The ability to install Agents on Linux devices and start to support and monitoring them

    949 votes

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    35 comments  ·  Agent  ·  Admin →
    Released  ·  Dor N. responded

    We’re excited to announce the availability of the Atera Linux agent allowing you to manage Linux-powered devices.


    The new Linux agent allows you to:

    • View device health information and get alerted on CPU, memory, and disk utilization
    • Set alerts by using a pre-set Threshold Profile or by creating your own
    • Access the terminal and remotely send commands to your Linux-powered devices
    • Get notified when a device goes offline
    • Monitor agents through the mobile app
    • Remote-in with AnyDesk (coming soon)
    • Deploy scripts to optimize your workflows (coming soon)


    You can learn more about installing the agent and its complete list of capabilities in this article.

  6. Be able to Update atera agent using the rmm tool in atera instead of having to manually uninstall the agent then run a script then install new version

    132 votes

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    5 comments  ·  Agent  ·  Admin →

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 

    You can now install a new agent with the updated version via the Atera command prompt. 

  7. I'd like to be able to install an agent and for the agent to be automatically assigned to a client and a folder for that client. This would enable me to assign a software deployment task to automatically install applications on a new PC

    11 votes

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    0 comments  ·  Agent  ·  Admin →
  8. Per each device in the report there should be shown the following details:

    HDD

    1. Manufacturer

    2. Model

    3. Media type (e.g Fixed hard disk media)

    4. Serial number

    5. Interface (e.g ATA, SCSI, SATA etc.)

    6. Size (in GB) - Exists

    7. Bytes per sector

    8. Partitions

    9. S.M.A.R.T errors

    SDD

    1. Manufacturer

    2. Model

    3. Media type (e.g Fixed hard disk media)

    4. Serial number

    5. Interface (e.g ATA, SCSI, SATA, PCI Express, mSATA, USB..)

    6. Size (in GB)

    7. Partitions

    8. S.M.A.R.T errors

    9. Lifetime value (%)

    268 votes

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    Released  ·  0 comments  ·  Agent  ·  Admin →
  9. It would be good if the Agent could discover if Bit Locker is activated and possibly store the encryption key for Administrator safe keeping.

    88 votes

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    4 comments  ·  Agent  ·  Admin →

    Hey everybody, We're happy to announce we've released your feature request and now you can see the Bitlocker status in the Atera agent console. Furthermore, the Bitlocker recovery key will be stored in the Atera agent console. Thank you for bringing this request to our attention, hope this makes your day to day easier!

  10. Ability to assign new devices under specific folders directly when we install it. I have 150 devices, I can't do that manually.

    11 votes

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    0 comments  ·  Agent  ·  Admin →
  11. Say you want to store the result of a script in to a custom filed of the agent. FOr example get the bitlocker recovery key (strange btw Atera does not gather this by design) and store the key in a custom field like

    {[Atera.Agent.BitlockCustomFIeld]} = (Get-BitLockerVolume -MountPoint C).KeyProtector.RecoveryPassword

    36 votes

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    6 comments  ·  Agent  ·  Admin →

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 

    Please refer to our knowledge base for more information about the feature: https://support.atera.com/hc/en-us/articles/215952967-Custom-fields#Script-basedcustomfields

  12. We have a few users that are disabling or uninstalling Atera and Splashtop services.
    Do you have a script that will prevent them from doing this?
    Or at least password protection to prevent disable or uninstall.

    53 votes

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    0 comments  ·  Agent  ·  Admin →

    Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released! 

    We have implemented a mechanism to prevent the Atera agent from being uninstalled by end users. Please refer to the "uninstall prevention" section under the knowledge base article:

    https://support.atera.com/hc/en-us/articles/360015643914-Install-an-agent#Windowsagent

  13. Add the Last Seen field in the agent API. This is to help retire/delete old devices that have not checked in a specified time frame

    53 votes

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    8 comments  ·  Agent  ·  Admin →
  14. Improving the Mac agent installer, with a simple option for customizing the installer per customer.

    80 votes

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    Released  ·  0 comments  ·  Agent  ·  Admin →
  15. ability to target folders within a customer when deploying agent with a flag or custom MSI. We deal alot in education and re-image devices yearly so we have to constantly delete devices then manually move them to the correct folders. Where as if we targeted the device with the correct flag or msi it would then auto add to that folder. It would also be nice to be able to set it so if in that folder a duplicate device name is found to merge the two together.

    49 votes

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    3 comments  ·  Agent  ·  Admin →
  16. We'll rework the infrastructure, with the goal being faster, real-time 'Manage' functionalities, and the elimination of timeouts.

    15 votes

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    Released  ·  0 comments  ·  Agent  ·  Admin →
  17. We've made installing an agent clearer and more streamlined with a smart redesign.

    2 votes

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    Released  ·  0 comments  ·  Agent  ·  Admin →
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