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6 results found

  1. Automation trigger for new internal comments

    6 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stéphane Plante supported this idea  · 

  2. Ability to mark devices as "Inactive"

    48 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Stéphane Plante supported this idea  · 

  3. Less AI, more fixing existing issues?

    61 votes

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    8 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Stéphane Plante supported this idea  · 

  4. Ticket rating submitted trigger (any)

    2 votes

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    0 comments  ·  Ideas and Feedback » ITSM  ·  Admin →
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    Stéphane Plante shared this idea  · 

  5. "Include attachements" option when sending a reply with CC

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stéphane Plante shared this idea  · 

  6. azure department

    4 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Stéphane Plante supported this idea  · 
    Stéphane Plante shared this idea  ·